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ORIGINAL PAINTINGS
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Frequently Asked Questions
I know you probably want to ask me for details, so I’ve included here all your questions and my answers. I hope this will be helpful to you, and if I haven’t answered something, don’t hesitate to write to me at: serge@mylandscape.store
Are they original paintings?
Yes, on this site, I publish the paintings I have created in Paris, France. These are oil paintings, including series of paintings. You can find prints of the paintings on cotton paper and canvas. Everything on this site is unique, and the prints are in limited editions, of course signed and personally shipped by me.
Is it safe to shop on your site?
Of course, I have invested a lot of love, time, and technological solutions that encrypt all the personal data you enter when purchasing my art. Credit cards and other payment methods are not visible and comply with PCI-DSS (Payment Card Industry Data Security Standard).
Where do you deliver? And how much does it cost?
All paintings are shipped from Paris worldwide. Shipping is free for countries in Europe because they are close to me and the cost is low. However, for other destinations, the price is 10, 15, or 17 euros, depending on your exact location. Please note that this is only a third of the total cost, the rest is covered by me. The package arrives within 3-7 days in Europe and 7 to 14 days in other countries.
What happens if the painting gets damaged?
All packages are insured, and to benefit from this in case the package arrives damaged, please take a photo and send it to me along with a request for resolution. In the entire history of deliveries, only two paintings have been damaged during shipping. So, it is unlikely that the well-packed package will suffer damage. But even if it happens, trust me, we will resolve it!
Do you create commissioned paintings?
Of course, you can write to me on Instagram for that, or via email: serge@mylandscape.store
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